|
Return Policy : Shipping
Charges : Privacy
Policy
Policies
When you shop at Nutrigreens whether it's for our low
prices or our great product selection - your satisfaction is guaranteed.
Satisfaction Guaranteed
The heart of the Nutrigreens philosophy
is customer concern. We strive to bring you the best products, the
lowest prices, and the most convenient shopping experience anywhere
- off - or online.
Return
Policy
If we make an error on the item(s) we ship to you we will happily
incur all shipping costs relating to the error, including shipping
the mistaken order back to us and reshipping the correct merchandise
to you. This includes product that arrives un-used and damaged during
the shipment to your address. You have up to 15 days after product
is received to return the damaged product.
If we are responsible for return shipping and you are in the Continental
United States, we use UPS Ground. The time of delivery will vary
from 2-6 business days depending on your location.
Before returning any product to our company. please call our customer
service line at 1-800-733-9271 and write a Return Authorization
number on the outside of your package. If there is no number on
your package it will be refused and sent back to your address.
Return Address:
Nutrigreens.com
Attn: Returns
3 North Main Street
Payson, UT 84651
Shipping
Charges
U.S. Shipping Rates
| Order Amount |
Standard |
2 Day Air |
Overnight Air |
Store Pick-up |
| Up to $50 |
$6.99 |
$18.99 |
$24.99 |
FREE |
| $50.01-$100 |
$8.99 |
$19.99 |
$26.99 |
FREE |
| $100.01-$150.01 |
$9.99 |
$21.99 |
$29.99 |
FREE |
| $150.01 and over |
$11.99 |
$24.99 |
$29.99 |
FREE |
Please note: When standard shipping is selected, Nutrigreens.com
determines the most efficient shipping carrier for your order. The
carriers that may be used are: U.S. Postal Service (USPS), UPS or
FedEx. Shipping charges may be subject to sales tax depending on
the tax laws of the state the order is being shipped to.
Oversized Items
Shipping on oversized or heavy items costs extra. Be sure to read
the special shipping information that appears on the product page,
or on the checkout page on your shopping basket. Oversized charges
are not added on Nutrigreens.com Store Pickup orders.
Privacy Policy
We respect the privacy of our customers. This official Privacy
and Security
Statement is designed to help you understand what information we
gather and
how we use it. In our ongoing effort to improve the services and
features we
provide to our customers, Nutrigreens.com will continue to implement
new
technologies from time to time. As a result, this policy is subject
to
change without prior notice. We encourage you to review our privacy
policy
periodically.
ONLINE PRIVACY—THE INFORMATION WE GATHER
The type of information we gather online falls into five general
categories:
Aggregate Site Usage Information
Online Order Information
Voluntary Registered Shopper Information
Click-Stream Data
Subscription Preferences
AGGREGATE SITE USAGE INFORMATION
We collect and store information about the pages viewed by all
of our
website visitors. We then use this data in aggregate form to identify
overall visitor behavior patterns. Our goal in using this information
is to
improve our site by making it more responsive to the needs and preferences
of our users.
Our Web servers automatically collect information about each visitor
who
requests Breackcamp.com Web pages, including your computer's internet
protocol (IP) address. This IP address allows us to identify your
computer
on the internet so that the Web content you request from us can
be sent to
you.
From time to time, we may provide portions of this aggregate site
behavior
information to vendors, consultants, potential advertisers or news
agencies.
We typically do this in order to demonstrate the amount of interest
in our
sites and/or to plan for technical infrastructure improvements.
ONLINE ORDER INFORMATION
If you choose to purchase products from any of Nutrigreens.com websites,
we
require the following information in order to fulfill your order:
Name
Contact phone number(s)
Address
E-mail address
Credit card account information
We use this information to process your order and to make sure that
it is
delivered to you. Aggregated order information is also used to track
and
analyze overall shopping trends, which allows Nutrigreens.com to improve
product offerings and services to its members and customers.
We request an e-mail address during the order process so that we
can send an
e-mail confirmation message acknowledging the receipt of your order.
This
message contains your name, address, Nutrigreens.com membership number
(if
applicable), the list of items you purchased, an order reference
number, a
confirmation of your shipping method, and the total amount of items
requested. Please note that this confirmation e-mail does NOT contain
your
credit card number.
CLICK-STREAM DATA (AND COOKIE TECHNOLOGY)
In order to register on—or purchase products from—Nutrigreens.com
websites,
your browser must be set to accept "cookies." A cookie
is a small piece of
data housed in a text file or folder on your computer's hard drive
that
helps us recognize you when you visit our sites. We use cookies
to help us
remember things such as the following: (1) the profile facts you
tell us
about yourself, (2) your specified areas of interest on our sites,
(3) the
items you've placed in your shopping basket, and/or (4) the pages
you visit
as you shop.
The only personal information our Nutrigreens.com cookie can contain
is
information that you supply yourself. Our cookies cannot read data
from
other parts of your computer. If you would like more technical information
about how cookies work, take a look at http://www.cookiecentral.com.
As stated above, you must enable cookies on your Web browser for
Nutrigreens.comto function correctly. If you are concerned about information
contained in your Nutrigreens.com cookie, you may delete the file(s)
at the
end of each browser session. View your browser's help file for more
information on cookies.
Click-stream data is information that describes the page-by-page
paths you
take as you browse through our websites. Using cookies, we track
and store
this information to help us positively customize your shopping experience.
We may use click-stream data in the aggregate to provide improved
services
to groups of shoppers who behave similarly. We may also use it on
an
individual basis to improve your specific shopping experience. For
example,
if during a visit to Nutrigreens.com you read an online article about
how to
choose the right tent, we may during a subsequent visit present
you with a
how-to article on cleaning your tent or point you toward a new product
related to tent repair.
SUBSCRIPTION PREFERENCES
Please note: In order to process your purchases, we may still send
you a
confirmation e-mail, or we may contact you by mail or telephone
if we have
questions about your order.
COMMUNICATIONS FROM BRACKCAMP>COM AND OTHER COMPANIES
Whenever you purchase products from Breakcamo.com or request a
catalog, we
collect and store the information that you volunteer-information
such as
your name, e-mail address, postal address and phone number. The
information
you supply is added to our customer database. You may receive periodic
printed or e-mail communications from us about new products and
services,
discounts, special promotions or upcoming events.
In some instances, we use third-party companies to help us provide
products
and services to you, to assist us in managing customer information,
or to
fulfill promotions and communicate with you. Some of these companies
are
given access to some or all of the information you provide to us.
These
companies are contractually restricted from using your information
in any
manner other than in helping us to provide you with the products
and
services available from Nutrigreens.com.
In addition to the Nutrigreens.com mailings above, we provide customer
names
and postal addresses (but not your e-mail address or phone number)
to a
group of companies we believe may interest you. If you do not want
us to
share this information with these companies, we can add your name
to our
"do-not-share" list. Please click here for information.
If you want to be removed from all Nutrigreens.com marketing, choose
one of
the following options: Click here to send an e-mail and type REMOVE
FROM ALL
MARKETING in the subject line; call 1-800-733-9271 (US and Canada)
or send
your request by mail to Nutrigreens.com Membership Services, 3 North
Main
Street, Payson, Utah 84651. Remember to include your name, address,
membership number (if applicable) and phone number in the request.
OTHER Nutrigreens.COM PRIVACY NOTES
Links to or From Other Sites—Nutrigreens.com may provide links
to websites
outside of Nutrigreens.com as an added convenience to the user. There
are also
affiliates that link to Nutrigreens.com. Any link included does not
imply or
convey endorsement of the other company or organization, its site,
or its
products or services. Nutrigreens.com is not responsible for the privacy,
terms of use, or other policies of any other website.
Nutrigreens.com Children's Policy—Except for membership data
applicable to
children, we do not intend to collect any personally identifiable
information from children through our websites. Please do not allow
children
under the age of 13 to provide any personally identifiable information
or
participate in the bulletin board sections of Nutrigreens.com websites.
Nutrigreens.COM ONLINE SECURITY STATEMENT
We understand that many consumers are concerned about Internet
security.
Nutrigreens.com employs industry-leading technologies to store sensitive
information and protect it while in transit over the Internet. The
following
Security Statement describes the technologies we use and provides
additional
details about how we handle sensitive data like credit card information.
We
want you to be able to shop at Nutrigreens.com with complete confidence.
If
for any reason you feel uncomfortable shopping with us online, we
invite you
to stop by a local Nutrigreens.com store or call us and order by phone:
1-800-773-9271, Mon. through Sun., 4 a.m. through 11 p.m. Mountain
Time.
THE TRANSMISSION OF SENSITIVE DATA
We work hard to protect the information that you send to us while
it is en
route to and from our sites. To provide secure transmission, Nutrigreens.com
employs Secure Sockets Layer technology (SSL) on those pages that
involve
sensitive information such as credit card numbers. SSL, which is
supported
by a vast majority of Internet browsers available today, is the
most
commonly employed method of secure, encrypted communication used
on the
Internet.
WHAT HAPPENS TO MY INFORMATION AFTER Nutrigreens RECEIVES IT?
SSL protects information en route to us. IonGate certificate technology
helps ensure that Nutrigreens.com is the actual recipient of this
information.
But we don't stop there—we also work very hard to make sure
the information
you send us is stored and managed securely once we receive it. All
data
collected is stored on site and is protected by multiple levels
of data and
structural security. This information is only accessible to Nutrigreens.com.
and trusted, contracted third-party service providers.
|